Message log
every in and out, searchable
Full log of every incoming and outgoing message across all devices. See text, image, audio, video, reaction, document—all message types. Search, filter, and export for compliance.
Overview
What is the message log?
Conversation truth, export-ready.
The message log is a central record of every WhatsApp message sent and received through your WAPing-connected devices. It shows who said what, when, and from which device. Use it to review conversations, troubleshoot issues, or export data for compliance and auditing.
Full log of every incoming and outgoing message across all devices. See text, image, audio, video, reaction, document, and all message types in one place. Each row shows direction (in/out), message type, sender, preview, device, and timestamp.
Filter by device, contact, date range, or direction. Download logs as CSV for record-keeping, dispute resolution, or regulatory requirements. Search by content or contact to find specific conversations quickly.
All message types
Text, image, audio, video, reaction, document—every message is logged. Incoming and outgoing across all devices.
Filter by device or contact
Narrow down by device, contact, date range, or direction (in/out). Filter buttons: ALL, IN, OUT, MEDIA.
Search
Find specific conversations or content quickly. Search by contact, number, or message content.
Export for compliance
Download logs as CSV for audits, disputes, or regulatory requirements. Record-keeping and dispute resolution.
What the message log shows
Each log entry includes: direction (incoming or outgoing), message type (text, image, video, document), sender/recipient, message preview or description, device name, and timestamp. Outgoing messages may show delivery checkmarks. Use the filter buttons (ALL, IN, OUT, MEDIA) to narrow the view.
Incoming
Messages received on your connected devices. Shows contact, device, type, and content preview.
Outgoing
Messages sent from Quick Send, campaigns, auto-reply, or API. Shows recipient, device, and delivery status where available.
When to use the message log
- •Reviewing a customer conversation before replying
- •Checking if a message was sent or delivered
- •Exporting records for compliance or disputes
- •Auditing team member activity
- •Finding a specific message or attachment
Export for compliance
Download logs as CSV for record-keeping, dispute resolution, or regulatory requirements. Filter by date range, device, or contact first, then export. The CSV includes timestamp, direction, contact, device, message type, and content or reference. Essential for teams that need to retain conversation history for audits or legal purposes.
Search by content or contact to find specific conversations quickly. Combine with the Activity Log for a full audit trail—Message Log for what was said, Activity Log for who did what and when.
Where this fits
Operators and auditors need a trustworthy message trail. Typical flows: support queues, order comms. Technical entry points: API quickstart, Errors and session codes. Plans and API access are on pricing.
FAQ
Straight answers—same facts as our pricing and security pages.